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IMPORTANT NOTICE : BEWARE OF FRAUDULENT ACTIVITY

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Holiday Schedule - Victoria Day:

Please note that we will be closed Monday, May 20 for Victoria Day. Regular hours return on Tuesday, May 21.

International Shipping FAQ

I'm shipping to Canada.  Where can I email copies of my customs documentation for processing?

When shipping to Canada, the customs documentation should be sent to our automated email address: 

parsdocs@tst-cfexpress.com  It’s the most efficient way, providing you follow these conditions; 

 

-          Must be in PDF or TIF file format

-          One shipment per email

-          Must have the shipment’s PRO # in the subject line in the specific format below; 

            In the examples below, ‘X’ represents either Saia’s 11 digit or TST-CF’s 10 digit PRO number.

            If you have the Saia PRO, your subject line should be: “SAIA” XXXXXXXXXXX

            If you have the TST-CF PRO, your subject line should be: XXXXXXXXXX

 

If you’re unable to meet these conditions, you can send the documentation to our Central PARS Centre at:

centralpars@tst-cfexpress.com where they’ll be processed manually.

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